Update, Hand primer disaster.

[larryw]

Got a call today from RCBS, they are sending me,
free of charge. a new bench primer set up &
1000 primer of my choice.. All they asked for
was the primer tray???? Heck, i'll send them the
whole thing.. Sounds like a good trade to me!!

[Steve]

Got a call today from RCBS, they are sending me,
free of charge. a new bench primer set up &
1000 primer of my choice.. All they asked for
was the primer tray???? Heck, i'll send them the
whole thing.. Sounds like a good trade to me!!

I use their bench primer. It works great.

[Ranch Dog]

Hey with the cost and effort of finding primers nowadays, maybe losing a nail wasn't so bad after all!

[larryw]

RD, I'll go 'ya one better!! That piece of nail is still there,
a little worse for wear but still stuck ??? Sweeeeet :)

[Ranch Dog]

Awesome!

[Fyodor]

Great service!

[akuser47]

That is rare for sure.

[larryw]

Actually, with RCBS it's not rare at all, not even unusual.
It is just how they do business. I have delt with them many
times over the years, always the same, what ever it takes to
make a happy customer. In my dealings with Lee over the years,
they have done the same thing. It's a shame more company's
now days don't do business this way?? Amazes me, The almighty "Buck"
Screw everything & everybody else ???????

[akuser47]

That is true I bought a ohaus 1010 scale the company rcbs bought it from. And then painted it green i contacted ohaus for parts they stated they no longer carried that line to contact rcbs. I called them told them my problems tgey shipped the parts to me free of charge. Good stuff.

[Reloader]

Bent a decapping pin on a sizing rod. Explained the small and large pins wouldn't fit. Two complete decapping rods with extra pins showed up in the mail box in a couple of days.