Ramshot Powder Tech Support

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Ramshot Powder Tech Support

Postby orerancher » 13 Jun 2019 18

This Morning I Emailed Ramshot about Cast Bullet Data for a Case They don't list in their Manual....

Within 15min. They Emailed back...With a REAL Answer and some Suggestions for some of Their other Powders also....

I'm Impressed!!
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Re: Ramshot Powder Tech Support

Postby RBHarter » 13 Jun 2019 19

I've found customer service in our hobby to be very good even when they have to go down the hall and get in the archives to find data for a long gone cartridge .
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Re: Ramshot Powder Tech Support

Postby larryw » 13 Jun 2019 22

RBHarter wrote:I've found customer service in our hobby to be very good even when they have to go down the hall and get in the archives to find data for a long gone cartridge .


+1
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Re: Ramshot Powder Tech Support

Postby GasGuzzler » 14 Jun 2019 04

Good to hear.
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Re: Ramshot Powder Tech Support

Postby mikld » 14 Jun 2019 12

That's good customer service no matter how you look at it. I worked a customer service desk for a while and I would take each problem I encountered in order, when I got to it. Some answers/solutions were pretty involved and required more than a little research, but to be fair I couldn't find and fix the easy ones first. Getting load data so quickly is excellent customer service...
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Re: Ramshot Powder Tech Support

Postby Bagarocks » 19 Sep 2019 14

Contacted them about a Berry's 135 gn. Western HLG #1 had no data listed for nine mm. They never returned my 2 thats Two times sending emails on thier site. I'm not I pressed.
I'am impressed with vihtavuori though as they were very helpful.
I have multiple Ramshot powders. Don't know if I will continue with that.
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Re: Ramshot Powder Tech Support

Postby Bowman81 » 19 Sep 2019 17

My only experience with powder company customer support was with Hodgdon. I had a problem and was able to talk on the phone with a real live powder tech who has experience with the powder and rifle I was trying to develop a load for. (Marlin 45-70 Guide Gun). He was understanding, understandable and helpful. I'm glad to know other companies have similar help available.
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