What that really means is Lee has no clue on what is wrong. You already said a little slower and it doesn't happen so they would get work it slowly and say it's fine thank you very much, next. Yes a little sarcasm but tell me it ain't so.----------Lee's Response---------
Keep in mind that the press needs to be operated in a rhythm. Same speed up and down on the lever. You are welcome to return your press with a note. We will inspect, repair or replace it as needed
Dave
Customer Service
Maybe a stronger spring in the detent would help or a second one like you suggested at first.