This Morning I Emailed Ramshot about Cast Bullet Data for a Case They don't list in their Manual....
Within 15min. They Emailed back...With a REAL Answer and some Suggestions for some of Their other Powders also....
I'm Impressed!!
Ramshot Powder Tech Support
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Keep it civil and mind the rules! Absolutely no ranting!
Keep it civil and mind the rules! Absolutely no ranting!
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Re: Ramshot Powder Tech Support
I've found customer service in our hobby to be very good even when they have to go down the hall and get in the archives to find data for a long gone cartridge .
Just a Red neck,White boy, Blue blood American.....
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Re: Ramshot Powder Tech Support
RBHarter wrote:I've found customer service in our hobby to be very good even when they have to go down the hall and get in the archives to find data for a long gone cartridge .
A day late & A dollar short? Story of my life
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Re: Ramshot Powder Tech Support
Good to hear.
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I've always been crazy but it's kept me from goin' insane.
I've always been crazy but it's kept me from goin' insane.
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Re: Ramshot Powder Tech Support
That's good customer service no matter how you look at it. I worked a customer service desk for a while and I would take each problem I encountered in order, when I got to it. Some answers/solutions were pretty involved and required more than a little research, but to be fair I couldn't find and fix the easy ones first. Getting load data so quickly is excellent customer service...
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Re: Ramshot Powder Tech Support
Contacted them about a Berry's 135 gn. Western HLG #1 had no data listed for nine mm. They never returned my 2 thats Two times sending emails on thier site. I'm not I pressed.
I'am impressed with vihtavuori though as they were very helpful.
I have multiple Ramshot powders. Don't know if I will continue with that.
I'am impressed with vihtavuori though as they were very helpful.
I have multiple Ramshot powders. Don't know if I will continue with that.
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Re: Ramshot Powder Tech Support
My only experience with powder company customer support was with Hodgdon. I had a problem and was able to talk on the phone with a real live powder tech who has experience with the powder and rifle I was trying to develop a load for. (Marlin 45-70 Guide Gun). He was understanding, understandable and helpful. I'm glad to know other companies have similar help available.