Lee Customer Service is Great

This forum is for members to relate their Lee Precision customer service experience, both good and bad, but it must be done in a reasonable and civil fashion. Rants will be moderated. Newly Registered Members with five (5) or fewer posts...
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Bagarocks
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Lee Customer Service is Great

Post by Bagarocks »

Bought the new auto drum powder measure in late 2016.
Well over time it got the flop to one side thing goin. A Month ago under heavy pressure from the China Virus it cracked and broke.
Went on Lee site printed out appropriate documents, put in my receipt from 2016 and a check for $30.50 for half price and shipping.
Within 10 days I recieved my package from Lee with a new auto drum including large and small drums and stuff which I did not send I did not send any plastic parts. Plus they returned my check!
So I got a new powder measure after wearing one out.
If that's not GREAT customer service I don't know what is.
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Ranch Dog
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Re: Lee Customer Service is Great

Post by Ranch Dog »

Nice customer service Lee!

That you for your report BOR!
Michael
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